Blocking

Sand Prairie provides open access to the Internet and does not block access to any resource or service provided that the resource or service does not degrade Sand Prairie’s overall ability to provide access to its members.

Throttling

Sand Prairie does not throttle any resource or service provided that the resource or service does not degrade Sand Prairie’s overall ability to provide access to its members.

Paid Prioritizing

Sand Prairie does engage in paid prioritizing for subscribers or affiliates.

Congestion management

All subscriber traffic is considered “best effort”.  Sand Prairie pro-actively monitors, maintains, and upgrades our network to limit the congestion experienced by our members.  We employ multiple upstream providers and redundant network architecture. In the event of major congestion as the result from a failure in the architecture, Sand Prairie reserves the right to manage traffic in a manner that benefits the majority of our members.

Application-specific behavior

Sand Prairie does not block or throttle a member’s ability to access lawful content or services.  Sand Prairie reserves the right to employ network management practices to prevent congestion or degradation of service from malicious or illegal activities.

Device attachment rules

Connection to the Sand Prairie network is only available through customer premise equipment (CPE) provided by Sand Prairie and installed by a Sand Prairie technician.  Sand Prairie permits it members to attach any device after the CPE, so long as the devices usage does not violate Sand Prairie’s Terms & Conditions.

Security

Sand Prairie has the right to take any actions demand necessary to protect the integrity and availability of its network and the services provided to its members.  Content, services, or activities that are malicious and could degrade Sand Prairie’s ability to provide safe and reliable service can result in temporary or permanent removal from our network.

Service Description